Chris Grenzig joins Jonathan to break down one of the most common challenges investors face when hiring a property management company: the expectations gap. Owners who have self-managed often want the same level of customization they’re used to, but professional management companies must rely on standardized systems to operate efficiently at scale.
Chris shares real examples that highlight why certain owner preferences—like getting multiple quotes on every small repair—simply aren’t feasible in a scaled operation. His insight helps investors better understand how to evaluate management companies and how to align expectations from the start.
In this episode, you will hear:
- Why self-managing landlords often expect what management companies can’t deliver
- How standardized systems create consistency—but limit customization
- A real example of an owner asking for three quotes per repair and why it doesn’t work
- What investors should evaluate when comparing management companies
- How to align expectations with scalable property management operations
Listen the episode here → zenandtheartofrealestateinvesting.com/podcast/295/