Podcast

Zen and the Art of Real Estate Investing with Jonathan Greene

295: Trust Building Through Transparent Property Management Solutions with Chris Grenzig

Chris Grenzig joins Jonathan to break down one of the most common challenges investors face when hiring a property management company: the expectations gap. Owners who have self-managed often want the same level of customization they’re used to, but professional management companies must rely on standardized systems to operate efficiently at scale.

Chris shares real examples that highlight why certain owner preferences—like getting multiple quotes on every small repair—simply aren’t feasible in a scaled operation. His insight helps investors better understand how to evaluate management companies and how to align expectations from the start.

In this episode, you will hear:

Why self-managing landlords often expect what management companies can’t deliver
How standardized systems create consistency—but limit customization
A real example of an owner asking for three quotes per repair and why it doesn’t work
What investors should evaluate when comparing management companies
How to align expectations with scalable property management operations

Follow and Review

We’d love for you to follow us if you haven’t yet. Click that purple ‘+’ in the top right corner of your Apple Podcasts app. We’d love it even more if you could drop a review or 5-star rating over on Apple Podcasts. Simply select “Ratings and Reviews” and “Write a Review” then a quick line with your favorite part of the episode. It only takes a second and it helps spread the word about the podcast.